Walmart has unveiled its largest drone delivery expansion plan, covering 1.8 million households in the Dallas-Fort Worth area.

The boarding process for flights has become increasingly chaotic and inefficient, and this has largely been by design to encourage passengers to pay for priority boarding and other services.

Companies across various industries are cutting back on customer perks as they prioritize higher profit margins.

Airline delays and cancellations continue to plague travelers in the United States, raising concerns as the long July 4 holiday weekend approaches.

Maximizing the business intelligence obtained from supplier information is crucial in manufacturing.

Chipotle Mexican Grill is expanding its use of radio-frequency identification (RFID) technology to track ingredients from suppliers to restaurants in real time.

Last year, U.S. airlines earned over $6.7 billion in baggage fee revenue, with American Airlines alone earning nearly $1.4 billion from checked bags, accounting for more than 2% of the carrier's full-year revenue.

United Airlines' plans to update its narrow-body plane cabins have been disrupted by supply chain issues.

A recent study by Descartes was conducted, and the study's data shows that 2/3 of those who responded have said that they "had a problem" with home delivery over the past 3 months.

Many retail stores now now inviting their online customers to create a personalized shopping experience, but when does that effort cross the line and create a privacy violation?

Too many people are applying to the program which would provide rebates for buying or leasing an electric vehicle, according to The Oregon Department of Environmental Quality.

Residential delivery has become increasingly popular in recent years, driven by the growth of e-commerce and online shopping.

No need to get out of your car to return that candle of wicker basket you impulsively bought on your latest Target run.

Regulators have been”slow to act” in response of publically documented and criticized defects with Tesla’s Full Self-Driving (FSD) beta software.

It looks like less and less Americans are going to need to wait a few days for their orders of toilet paper and tea bags.

Customer service has a significant impact on customer satisfaction and loyalty.

When there is an inventory glut, it means that there is more supply of a particular product than demand for it.

Customer enablement is a strategy that involves providing customers with the tools, resources, and information they need to make informed purchasing decisions, improve their experience with a product or service, and ultimately become loyal and satisfied customers.

The cold supply chain is responsible for transferring perishable products, such as fresh produce, dairy products, meat, and pharmaceuticals, safely from the producer to the customer.

By offering a simple and convenient returns process, retailers can improve customer satisfaction and build loyalty.