McDonald’s faced a hiccup in its system on Friday, causing some customers worldwide to hit a snag when trying to place their orders.

A group of German hackers recently breached a Tesla car, not with malicious intent but to access a paid feature – heated rear seats.

Companies across various industries are cutting back on customer perks as they prioritize higher profit margins.

Brightline, a Florida-based company owned by Fortress Investment Group, is challenging the traditional passenger rail model in the U.S. by offering a privately funded and operated alternative.

Despite the looming threat of a UPS strike, many companies have not shifted their package volumes to other carriers.

The results of Amazon Prime Day on July 11-12 indicate that Peak 2023 is likely to be a strong and busy season for the supply chain.

Colgate-Palmolive is exemplifying its commitment to sustainability throughout its supply chain operations.

U.S. consumers have shown increasing interest and concerns about electric vehicles (EVs), according to a survey by Ernst & Young (EY).

The reasons behind the ongoing global inflation crisis remain a topic of debate among economists.

As customer expectations in the retail industry shift towards fast and free delivery, leveraging last-mile delivery technology has become crucial for retailers and carriers to meet these demands.

Maximizing the business intelligence obtained from supplier information is crucial in manufacturing.

Troubles from the 2022 travel season continue to haunt Americans as they prepare for the upcoming summer travel period.

Recently, the United States has experienced high inflation and stressful economic conditions.

Many electric cars have a limited driving range before needing to be recharged, which can lead to anxiety for drivers who fear they may run out of energy before reaching their destination.

Many retail stores now now inviting their online customers to create a personalized shopping experience, but when does that effort cross the line and create a privacy violation?

FedEx penned a company message to customers and shippers, warning them that there is a potential UPS employee strike underway.

It looks like less and less Americans are going to need to wait a few days for their orders of toilet paper and tea bags.

Walmart has signaled that customers will likely slow their purchasing, even after strong holiday sales and profit last quarter.

Customers are likely to become more price-sensitive during an economic downturn, so retailers should focus on offering products and services that provide real value to customers.

Customer enablement is a strategy that involves providing customers with the tools, resources, and information they need to make informed purchasing decisions, improve their experience with a product or service, and ultimately become loyal and satisfied customers.